Flooded residential street with standing water near a drainage culvert after a heavy storm in Pflugerville, Texas

Storm and Flood Cleanup in Pflugerville, TX

The city has a flood-protection planning study for nearby Wilbarger Creek, and standard homeowners insurance typically excludes flood damage, which the NFIP covers separately.

What to Do After a Storm Floods Your Home

After floodwater gets into your home, safety comes first: stay out of water that could be carrying electrical current or contamination, and do not drive through a flooded roadway, even a short one you think you know well. Once it is safe, document the damage and start the insurance and provider search.

Stay out of standing water that may be in contact with electrical outlets or wiring.
Photograph the flood line, the damage and any visible source before cleanup begins.
Contact your insurer to open a claim, and ask specifically whether flood coverage applies.
Look for a water damage restoration provider serving your ZIP code to begin drying.
Keep receipts for any temporary repairs or equipment rental to support your claim.

For phone numbers and shut-off guidance, see who to call first after water damage in Pflugerville.

Renters should tell their landlord about storm or flood damage in writing right away; a renters policy generally covers belongings, not repairs to the building itself.

Flood Risk From Wilbarger Creek and Local Storms

The City of Pflugerville has a flood-protection planning study covering Wilbarger Creek. Central Texas storms can also bring hail in spring and rapid, heavy rainfall at other times of year; check your specific address against the city's floodplain map rather than assuming distance from a named creek settles the question.

Wilbarger Creek: covered by the city's Wilbarger Creek Watershed Flood Protection Planning Study.
Hail season: roughly March through May, which can damage roofs and let storm water into an attic or ceiling.
Winter freezes: Winter Storm Uri, in February 2021, knocked out power and froze pipes across Central Texas.
Regional flooding: Travis and Williamson counties both issued disaster declarations after the flooding of July 2025.

To check whether a specific address is in a mapped floodplain, contact Floodplain Administrator Gordon Haws, P.E., at 512-990-6400.

Average annual rainfall in the Austin metro area, which includes Pflugerville, runs around 35.5 inches, with May, October and June typically the wettest months of the year. NOAA also marks June 1 through November 30 as the Atlantic hurricane season, and a tropical system can bring heavy regional rainfall to Central Texas even well inland from the coast.

For a frozen or burst pipe rather than a flood, see our guide to burst pipe water damage in Pflugerville instead.

Pflugerville, TX water damage restoration — Flood Risk From Wilbarger Creek and Local Storms

Floodplain Status and the City's Floodplain Administrator

Pflugerville's Floodplain Administrator, Gordon Haws, P.E., answers floodplain questions, and the city says it will visit a property, if requested, at no charge. Ask your insurer whether flood coverage is available for your address, whether or not it sits in a mapped floodplain.

Contact	Role	Number	Checked
Gordon Haws, P.E.	City of Pflugerville Floodplain Administrator	512-990-6400	September 2026
Williamson County Floodplain Management	Unincorporated Williamson County only	512-943-3330	September 2026

The city states that residents within Pflugerville city limits currently qualify for a 15 percent reduction in flood insurance premiums under its floodplain program. Inside any city's limits, that city — not the county — has floodplain jurisdiction. See the city's own floodplain page for the current program details and how to request a site visit.

Most of Pflugerville sits in Travis County, with part of its service area reaching into Williamson County. An address in the unincorporated part of Travis County, outside any city's limits, falls under the Travis County floodplain office instead of Pflugerville's own Floodplain Administrator.

NFIP Flood Insurance Basics

A standard homeowners policy typically excludes flood damage, so most Pflugerville homeowners need a separate policy for it. The National Flood Insurance Program is a source of that separate coverage, with its own limits and waiting period; ask your insurer or agent whether it fits your address.

Up to $250,000 in coverage for the structure itself.
Up to $100,000 in coverage for contents.
A waiting period of 30 days typically applies before a new policy takes effect.

This page offers general information, not legal or insurance advice. Confirm current NFIP terms and any policy specifics with your own insurer or agent.

See our overview of water damage help for Pflugerville homeowners for the Texas Insurance Code deadlines that apply to a general homeowners claim; ask your flood insurer about its own claims process.

Pflugerville, TX water damage restoration — NFIP Flood Insurance Basics

New Construction Defects and the Residential Construction Liability Act

If flooding exposes a construction defect in a newer Pflugerville home, Texas law requires a specific process before you can sue the builder. The Residential Construction Liability Act sets written notice and inspection rules that come before any lawsuit.

Written notice: send the contractor notice by certified mail, return receipt requested, at least 60 days before filing a lawsuit (Texas Property Code §27.004(a)).
Inspection window: during the 35-day period after the contractor receives the notice, the contractor may inspect the property, with up to three inspections allowed.
Keep photos, moisture readings, invoices, permits and correspondence with the builder as part of your record, and avoid destroying damaged materials before the contractor's inspection except where emergency mitigation requires it.

Read the full text of Texas Property Code Chapter 27 on the Residential Construction Liability Act for the complete notice and inspection process.

If That Did Not Work

If cleanup or your claim stalls after a storm, a few other routes are available. None of them can promise a specific timeline, but each moves the problem toward someone who can act on it.

Recheck your address against the city's Water Provider Service Map and floodplain contact if you are unsure who is responsible.
If your address is in unincorporated Williamson County, contact the county floodplain office at 512-943-3330 instead of the city.
If your insurer missed a Texas Insurance Code deadline, contact the Texas Department of Insurance at 800-252-3439.

For questions about how this site works, see our about and contact page.

Pflugerville, TX water damage restoration — If That Did Not Work

Frequently Asked Questions

Does homeowners insurance cover flood damage from a storm? ▾

Usually not. The Texas Department of Insurance says a standard homeowners policy generally excludes flood damage, and separate flood insurance, most often through the National Flood Insurance Program, is typically needed to cover it.

Does the city have a flood study for Wilbarger Creek? ▾

Yes. Wilbarger Creek is the waterway named in the city's own Wilbarger Creek Watershed Flood Protection Planning Study. Check your specific address with the Floodplain Administrator rather than relying on distance from any named creek.

How much flood insurance can I buy through the NFIP for my house and belongings? ▾

Up to $250,000 for the structure and up to $100,000 for contents, with a waiting period of 30 days that typically applies before a new policy takes effect. Confirm current terms with your insurer or agent.

What should I do if my newly built home has water intrusion from a construction defect? ▾

Texas's Residential Construction Liability Act requires you to send the contractor written notice by certified mail, return receipt requested, at least 60 days before filing a lawsuit, under Texas Property Code §27.004(a). During the 35-day period after the contractor receives that notice, the contractor may inspect the property, with up to three inspections allowed.

Where can I check for flood watches, warnings and road closures near Pflugerville? ▾

Check with the National Weather Service for current watches and warnings. For real-time road closures in the Austin area, the ATXfloods system tracks low-water crossings and flooded roads.

Do I need a flood insurance policy if my property is not in a mapped floodplain? ▾

Do not decide based on map location alone. Ask your insurer or lender whether flood coverage is required or available for your specific property; Pflugerville's floodplain administrator can help you check your property's floodplain status first.

Water in your home right now?

See who to call first in Pflugerville, how to reach your water provider, and how to check your flood zone.

Who to Call First in Pflugerville